If you require further assistance on your games, you can contact Support. Try to force save your game progress and sync with Storm8 servers before closing your game. Do not leave your game immediately after your last action.
You can force save your game progress by visiting another restaurant. If you discover that you have forgotten to close out your game, force shut it without doing any activity and start it again. It is recommended that we do not leave our games running in the background. Always fresh start your game before you do any actions to avoid sync issues. Delete and reinstall game if the above doesn't workĮnsure your connection is good. Let your game settle for a few minutes (3 mins or so) after starting it, before you do any activity. Avoid running other apps in the background. Store away some (if not all) animated decorations in your restaurant. Try deleting some unused apps/photos/videos etc if you don't. Check that you have sufficient space on your device. Clear cache - go to Safari in Settings app on iOS device and click. Some older devices may have trouble keeping up with the game. If you are using wifi, the bandwidth and number of devices connected to it are contributing factors to your connectivity performance. Switch on device and reconnect cellular/wifi setting. Power off modem and router, and power up after 2 mins if you're using wifi connection. Disconnect device cellular/wifi setting. Double tap the home button, when the screen raises up, hold the app until it starts shaking. 
Hard restart - hold the power and home buttons, through the power off slider, until the Apple symbol appears.įor newer devices (iPod Touch 4th Gen and newer, iPhone 3G and newer, all iPad versions ) - close out background running apps.If your iOS device is having issues, make sure you've tried the following: What can I do to try to resolve my game issues?
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